The short answer
On a live deployment at Central Park, Gurugram, Reando's AI agent handled 33,000+ calls between 11 September 2026 and 3 November 2026, connected on 31% of outbound calls to aged enquiry lists, and replied on WhatsApp in a median 18 seconds. Published voice rates in India run ₹4–10 a minute.
- AI voice calls handled
- 33,000+
- Outbound calls where the buyer spoke
- 31%
- Median WhatsApp reply
- 18 seconds
- Of conversations in Hindi
- 75%
| Metric | Reando at Central Park | Public benchmark |
|---|---|---|
| Calls handled | 33,087 (30,240 outbound, 2,847 inbound), 9,800+ minutes | Huvo AI claims 4M+ calls in total |
| Outbound connect rate | 31% of calls; 34% of buyers dialled | No verified public figure |
| Buyers who called back | 2,200+ buyers rang the agent's number | Not published by others |
| First reply on WhatsApp | 18 seconds median; 35 seconds for 9 in 10 messages | Leadrat targets 24 seconds to first call |
| First call to a new lead | Campaign-driven on aged lists; not yet measured on fresh leads | Under 3 minutes (Caller Digital); 12 seconds claimed (Huvo AI) |
| Call languages | Hindi 75%, English 25%, plus a few calls in six other Indian languages | Vendors claim 5 to 22 languages |
| Buyers scored | 2,100+ on a five-dimension, 0–100 rubric | — |
| Project files sent on request | 220 brochures, floor plans and map pins on WhatsApp | — |
| Voice cost per minute | — | ₹4–10 in India; $0.055 platform fee (Retell) |
Where the numbers come from
Central Park is a Gurugram developer whose buyer conversations Reando handles. Figures are counted directly from the deployment's database on 3 November 2026. Outbound calls went to aged enquiry rosters, print-ad responses and buyers never reached before, which is a harder audience than fresh portal leads; connect rates on fresh leads should be higher.
What a connect rate means here
A call counts as connected only when the buyer actually spoke. Voicemail, a pickup-and-hang-up or a ringing phone do not count, so the figure is stricter than a dialler's answered-call rate.
What is not here yet
Site-visit conversion will be published once visits are confirmed by the sales team on a fresh-lead cohort. A visit the agent noted on a call is a request, not a confirmed visit, so it is not counted as one.
Frequently asked questions
What is a good connect rate for AI calls to property leads in India?
On aged enquiry lists, Reando's live deployment reaches the buyer on 31% of outbound calls and 34% of buyers dialled. Fresh portal leads usually connect more often.
How quickly should a real estate enquiry get a reply?
Within a minute. Reando replies on WhatsApp in a median 18 seconds; published targets for a first call range from seconds to three minutes.
What does AI calling cost per minute in India?
Published rates run from about ₹4 to ₹10 a minute (Edesy, Caller Digital), with global platforms like Retell charging $0.055 a minute plus model costs.
Sources and scope
Reando figures are counted from the live Central Park deployment on 3 November 2026. Competitor figures are as each company publishes them and have not been independently tested.